Email nora@playsoloist.com — we reply within one business day.
Check Settings → Privacy & Security → Microphone → Soloist Singing is on. Get within about 30 cm of the phone in a quiet room. If a headset, speaker, or loud room makes detection unreliable, the app abstains instead of grading unfairly.
Open Soloist Singing → Toolkit → Settings → Restore Purchases, while signed into the same Apple ID you subscribed with.
iOS Settings → your Apple ID → Subscriptions → Soloist Singing Pro → Cancel. You keep Pro until the period ends.
Delete the app to remove on-device data. Email us to wipe any server-side coach counters or entitlement records.
Found a bug or want a feature? Tell us: nora@playsoloist.com · playsoloist.com/support